To protect the communities with which we partner, we have developed a Bill of Rights. As a participant in our research, we understand that the information you provide is sensitive and we respect that. Our relationship will be one of respect and consideration, based on the following practices:
- You will always be told the name of the person contacting you, our company name, and the nature of the study.
- Our researchers will not attempt to sell you anything or ask you for money.
- You will be contacted at reasonable times, but if the time is inconvenient, you may ask to be re-contacted at a more convenient time.
- Your decision to participate in our study, answer specific questions, or discontinue your participation will be respected without question.
- Our researchers will ask for your permission to record an interview and make you aware of our intended use of the recording in advance.
- You are assured that the highest standards of professional conduct will be upheld in the collection, storage and reporting of information you provide.
Collection: Our researchers are trained to be courteous and to respect your time by calling you back at a more convenient time, if necessary. They will answer your questions as completely as possible and politely honor your decision not to participate in a particular research study if you so choose.
Storage: All information is stored in a Class A facility that is protected by cutting-edge firewall security.
Reporting: We provide reports to research sponsors on opportunities to build better partnerships between the organization and members of the community; participation in those opportunities is voluntary.
To contact our Research department, please click here.